Types of Customer Support

Direct

If you are staying in Hanoi, you can get to our office near the Old Quarter. Halong Bay Tour staff will answer all the questions.

Add: 73 Ly Nam De Str., Hoan Kiem Dist., Hanoi – (+84 43) 747 8565

Email: dosm@halongphoenixcruiser.com

Hotline: (+84) 983 358 525

Skype: thanhhung_hp86

Situations needed to support

Information about tour?

Contact to Sales Team.

Halong Bay Tour Sales Team will answer all your questions about tourist attraction, transport services, hotels, tours program and all information that you want to know.

Tel: (+84) 43 747 4566 / 3747 4558

Email: nguyetdm@southpacifictravel.com.vn or hanmai@southpacifictravel.com.vn

Skype: mnguyet_southpacific or hantuyetmai

Solving problems on tour?

Contact to Tour Operation Team.

During the tour, if any problem happens, normally our professional tour guide will solve them. In case you want to speak directly to Tour Operation Team, please contact:

Tel: (+84) 983 358 525

Email: dosm@halongphoenixcruiser.com

Skype: thanhhung_hp86

Leaving comment, feedback, complains about our service?

Contact to Sales Director.

Mr. Thanh Hung

Tel: (+84 43) 7478 565

Cell phone: (+84) 983 358 525

Email: thanhhung@southpacifictravel.com.vn